Join Our Team

Be part of the Fazaa journey and help shape the future of premium lifestyle experiences in the UAE

Our Values

The principles that guide us in everything we do

Innovation Icon

Innovation

We embrace innovation and continuously seek new ways to enhance our services and member experiences.

Collaboration Icon

Collaboration

We believe in the power of teamwork and foster a collaborative environment where every voice is heard.

Integrity Icon

Integrity

We conduct our business with the highest level of integrity, transparency, and ethical standards.

Employee Benefits

What you can expect when you join the Fazaa team

Check Mark Competitive salary packages
Check Mark Health insurance coverage
Check Mark Annual performance bonuses
Check Mark Professional development opportunities
Check Mark Complimentary Platinum Fazaa card
Check Mark Flexible working arrangements
Check Mark Team building activities and events
Check Mark Recognition and reward programs

Current Openings

Explore opportunities to join our growing team

Partner Relations Manager

Dubai, UAE
Full-time

We are seeking an experienced Partner Relations Manager to develop and maintain relationships with our premium partners across the UAE. This role is crucial in expanding our partner network and ensuring the highest quality of service for our Fazaa cardholders.

Key Responsibilities:

  • Develop and implement strategies to acquire new premium partners
  • Maintain and strengthen relationships with existing partners
  • Negotiate partnership agreements and promotional offers
  • Monitor partner performance and ensure compliance with quality standards
  • Collaborate with marketing team to promote partner offers
  • Provide regular reports on partner acquisition and retention metrics

Requirements:

  • Bachelor's degree in Business, Marketing, or related field
  • 3+ years of experience in partnership management or business development
  • Strong negotiation and relationship-building skills
  • Excellent communication skills in English (Arabic is a plus)
  • Knowledge of the UAE retail and hospitality landscape
  • Ability to work independently and as part of a team
Apply Now

Digital Marketing Specialist

Dubai, UAE
Full-time

We are looking for a creative and data-driven Digital Marketing Specialist to join our marketing team. This role will be responsible for developing and implementing digital marketing strategies to promote the Fazaa Privilege Card program and engage with our target audience.

Key Responsibilities:

  • Plan and execute digital marketing campaigns across multiple channels
  • Manage social media presence and create engaging content
  • Develop and optimize email marketing campaigns
  • Monitor and analyze campaign performance and provide recommendations
  • Collaborate with design team to create marketing materials
  • Stay updated on digital marketing trends and best practices

Requirements:

  • Bachelor's degree in Marketing, Communications, or related field
  • 2+ years of experience in digital marketing
  • Proficiency in social media management and content creation
  • Experience with email marketing platforms and analytics tools
  • Strong analytical skills and attention to detail
  • Creative mindset with excellent writing skills in English
Apply Now

Customer Experience Coordinator

Abu Dhabi, UAE
Full-time

We are seeking a Customer Experience Coordinator to ensure our Fazaa cardholders receive exceptional service. This role will focus on addressing member inquiries, resolving issues, and contributing to overall customer satisfaction and retention.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in person
  • Process card applications and membership renewals
  • Resolve customer issues and escalate complex matters when necessary
  • Maintain accurate records of customer interactions
  • Collect and analyze customer feedback to improve service quality
  • Collaborate with other departments to enhance customer experience

Requirements:

  • Bachelor's degree in Business, Hospitality, or related field
  • 1+ years of experience in customer service or related role
  • Strong communication and interpersonal skills
  • Proficiency in English (Arabic is a plus)
  • Problem-solving abilities and attention to detail
  • Experience with CRM systems preferred
Apply Now

Our Hiring Process

What to expect when you apply to join the Fazaa team

1
Application

Submit your CV and cover letter for the position

2
Screening

Initial review and phone interview

3
Interview

In-person or virtual interview with the team

4
Assessment

Skills assessment or case study

5
Offer

Job offer and onboarding process

Don't see a position that matches your skills? Send your CV to [email protected] and we'll keep you in mind for future opportunities.